<< Valentine's Day Series >>
♥ Product Name: Natural Emerald Pendant (This item does not contain a chain)
♥ Material: 18K rose gold, 0.11 carats of natural emeralds, 0.03 carats of natural diamonds
♥ Products Color: Rose Gold
♥ Trademarks: Each item has a "G 750" logo. If there is a main stone, there will be a "Main Stone Weight" logo.
♥ Product Color: Rose Gold
♥ Trademarks: Each item has the "G 750" logo. If there is a main stone, there will be a "main stone weight" sign.
售后服务 After-sales service:
1. One-to-one product warranty and lifetime warranty.
2. When you purchase Arthur products, you can enjoy jewelry and beauty at the store.
3. When you purchase Arthur products, you can visit the jewelry making workshop.
♥ Order:
1. Custom items cannot be returned. According to the "Consumer Protection Law," custom goods are not returned for seven days without reason.
2. If the stock is available, the goods will be shipped for one week. If there is no stock, after the size is confirmed with you, the production will take about 30 days to be shipped smoothly. Due to the complexity of the single-piece manufacturing process, this is to ensure the quality of the products, please understand.
3. If you request a return after payment, you will be responsible for some of the production costs already incurred (not required if you have not started production yet).
4. If the product is bleak for a long time, it can be sent back to the head office for refurbished plating at a discretionary fee.
* Because each person's ring is different, they must be adjusted for the individual, so the ring is a custom product, not applicable for 7 days of appreciation.
* Product color difference: All items in the picture are taken in kind, or there are color differences due to factors such as shooting light and computer screen resolution.
♥ Product Returns:
1. Please contact Aitland within 7 days after receiving the item (customized items are not applicable, please refer to the first item of the product order) and attach the product identification photo; Please pack the undamaged goods/original goods packaging/goods warranty in order to avoid damage during delivery and send it to: 226 Wanda Road, Wanhua District, Taipei, Taiwan / Yatland Jewelry Collection
2. After the goods, Aitlan will check your goods. If it is not damaged and meets the return requirements, it will replace the goods for you. The return shipping cost is the buyer's responsibility; if the value of the goods to be replaced is higher than the purchased goods, Attleland will collect the difference between the goods.
3. The item will be returned for 1-2 weeks.
♥ Product Returns:
Please contact Yateland within 7 days after receiving the item (customized items are not applicable, please refer to the first item of the product order), and attach the product identification photo; Uncorrupted goods / original goods packaging / commodity warranty books are properly packaged to avoid damage during delivery, and sent to: No. 226, Wanda Road, Wanhua District, Taipei, Taiwan / Yatland Jewelry Collection, return shipping costs are bought by The family is responsible.
♥ Product 瑕疵:
If the product is defective or damaged, please contact Yateland with a photo of the product; each item shipped will be photographed to avoid misunderstanding.
♥ Product care:
No matter whether it is 18K gold or electroplated K gold, there is a problem of fading, so
1. Try not to touch water or swim, because salt water and chlorine water will erode pure gold, silver or The alloy makes it discolored.
2. Avoid placing it with other K gold jewelry to avoid scratching.
3. Cleaning the liquid and other liquids will make the gold color of the K gold jewelry dim, so you should remove the K gold jewelry when doing home cleaning work.
4. Store in a seamless bag or storage bag to extend the life of your product.
♥ Product Shipping:
1. Yatland uses Chunghwa Post delivery service, Taiwan is about 1 - 2 working days, Hong Kong / Macau is about 1 - 2 working days, international registration is about 7 - 14 working days (none Includes holidays).
2. If the item is returned due to incomplete information or personal reasons, the buyer will be responsible for resending the shipping cost.